As customers and fans of Indulgent Hampers, I may hold some information about you (your name, email address, and in some cases, your postal address and telephone number). This is a short note setting out everything you could ever wish to know about how I collect, use and store this information. But if you still have any pressing questions after reading this, please contact me.
IMPORTANT NOTE: When I talk about “information”, I am only referring to your contact details and order details. I never have access to your financial information when you make payments using PayPal, Etsy Pay or bank transfer. All sensitive financial information is held securely by the processing companies, and they never share this with me, or anyone else.
How I collect information.
Whenever you order from me, either directly or through my website you give me sufficient information about you to enable me to process the order.
Who has access to your information.
In a nutshell, just me and I will never, ever, ever pass any personal information on to anyone else.
You can view the privacy policies of all those who will hold your data as a result of placing an order or communicating through a third party site.
Google / Gmail
How I use your information.
Indulgent Hampers will only use your information to process an order. If we cease trading all personal data held in any form will be destroyed in a safe and secure manner in accordance with data protection laws after the statutory period of time has passed.
How I store information.
I keep an old fashioned paper record of all customer orders. This is held by me and stored in a locked drawer within a locked filing cabinet. It is always either with me at my home or doubly locked away when I am out.
I also keep records on my computer which is fully encrypted and password protected.
I keep these records in order to create your beautiful orders and for accounting and tax purposes (I need to keep all sales records for at least 6 years in accordance with the law).
You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me.
There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.